Seller-Funded Promotions Discount Threshold Guidelines

Promotion Tool
This article teaches you about the new Seller-Funded Promotions Discount Threshold, aimed at ensuring a good user experience on our platform as well as fair pricing in order to support the best business outcomes for all sellers.
image

What is the Seller-Funded Promotions Discount Threshold?

The Seller-Funded Promotions Discount Threshold is a series of minimum and maximum discount thresholds implemented across all Seller-Funded Promotions. This is done in order to remain in accordance with our pricing guidelines.
Excessive discounts include, but are not limited to, sellers who have exaggerated promotional prices that are not reflective of actual discounts, retail value in order to gain some benefits (i.e. sales, traffic, higher visibility placements, etc.) Such behaviours are not in accordance with applicable laws and are strongly discouraged as it would also give a bad experience to consumers on the platform.
With promotion discount thresholds, you will not be able to put a product on promotion below or higher a certain discount. The approximate range of eligible discounts ranges from 1-50% which may vary across seller promotional tools. It is recommended to check Seller Center in the process of setting up your individual promotions to see if the discount is allowable.
Here are some of the messages you might encounter in setting promotion prices:
Error message (APP) - Maximum discountError message: Minimum discount or maximum discountPrompt warning message: Seller will still be able to successfully create promotion
image
image
image
image

Eligible Dates for Increased Discounts

You can still promote products up to 99% in scenarios regulated by law and/or allowed by the local authorities (e.g. central promotion campaigns hosted by authorities or promotion on public holidays). This is shown on this table below:
Category
Holiday
Start/End Date
2025
Fixed daysNew Year's Day
1 January 2025
Liberation Day/Reunification Day
30 April 2025
International Worker's Day
1 May 2025
Vietnam National Day
2-3 September 2025
Variable per yearHung Kings Commemoration Day
7 April 2025
Lunar New Year
30 December 2024 - 2 February 2025

Promotion discount thresholds during eligible dates

ToolsNormal DatesEligible Dates
Minimum DiscountMaximum DiscountMinimum DiscountMaximum Discount
Product Discount1%90%
1%90%
New Arrival Discount30%50%30%50%
Flash Deal
  • Regular Flash Deal
  • LIVE Flash Deal
  • Creator LIVE Flash Deal
1%50%1%99%
Bundle Deal1%50%1%50%
Buy More Save More (BMSM)1%50%1%99%
Seller Voucher:
  • Regular Voucher
  • LIVE Voucher
  • Seller New Customer voucher
  • Creator Exclusive Voucher
1%99%1%99%
Seller Private Vouchers:
  • Chat Voucher
  • Seller Repeat customer voucher
  • CRM Targeted Voucher
  • Promo code
1%50%1%50%
image

Create Promotions during Eligible Dates

Sellers can create promotions for eligible dates on Seller Center PC only. To do so, visit Seller Center > Promotions > Promotion Tools

Select Eligible Dates

  • Ensure that your Seller Center is in the correct time zone (GMT+7)
  • Select the start and end period of the promotion to be within the eligible dates.
    • If the promotion period selected is not within or partially within the eligible date, the current discount threshold (1%-50%) will take effect.
    • For seller vouchers, ensure the voucher validity period is within the eligible dates. If the voucher validy period selected is not within or partially within the eligible date, the current discount threshold (1%-50%) will take effect.
  • If sellers are unsure of the eligible dates, TikTok Shop has added an icon to identify if the date is an eligible date or not.
image
image

Promotion Setting

  • Once eligible dates are selected, sellers will be prompted that up to 99% discount is supported for the promotion tool.
  • Sellers can input the promotion discount up to 99% and submit the promotion as normal.
image
image
Eligible dates selected: If the promotion duration date and time is within the eligible dates.Non-eligible dates selected: If the promotion duration date and time is not within or partially within the eligible dates.
image
image