Tiktok Shop Academy

[Important Notice] Order Fulfillment Process for Pre-order Items

12/22/2025

Registration & OperationSetting Up Shipping
  1. Order Fulfillment Timeline for Pre-orders
The order fulfillment countdown starts once the “Arrange Shipment” button is clicked. Please ensure that you only click “Arrange Shipment” when the order is fully prepared and ready to be handed over to the logistics service provider.
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  1. Orders must be packed at the time of clicking “Arrange Shipment” and before the logistics provider arrives for pickup:
  2. An order is considered “ready” when it has been completely and properly packed.
  3. Click “Arrange Shipment” and attach the shipping label.
  4. Ensure the order is fully ready before the logistics provider arrives for pickup.
  5. Clicking “Arrange Shipment” indicates that the seller has notified the logistics provider that the orders are ready for dispatch.
Guidelines for Sellers When Packing Pre-order Items:
To ensure that orders are fully prepared before clicking “Arrange Shipment” to notify the logistics provider for pickup, sellers may follow the steps below:
  • Step 1: Select the orders to be packed > choose “Print Documents.”
  • Step 2: Select and print the required documents.
  • Step 3: Pack the items and click “Arrange Shipment” once packing is completed.
Promptly attach the shipping label before the logistics provider arrives for pickup.
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Note: Clicking “Arrange Shipment” before the order is ready may negatively impact the logistics provider’s pickup timing.
PreviousTikTok Shop Packaging Guidelines

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