【Video】Introduction of store page

Read this article to find out what a store page is , where is the entrance and the content related information.

What is a store page?

After the merchant is bound to the official account, the official account generates content for the merchant's self-sold products, and sells e-commerce products through short videos and live broadcasts. At the same time, on the TikTok personal page, the products in the store are displayed in the form of [shop], so as to establish an official account for consumers to know the products in the store. Consumers build trust in the store. In the future, the store page will also become a traffic position for business brand marketing and event promotion.

Entrance of store page

Entrance in the profile page

Conditions for exhibiting store entrances

After the consumer enters the account homepage, whether to display the store entrance, the following conditions must be met
  1. Account identity: This account is bound as the official account of the merchant
  2. Store verification: The merchant has an active store in the background (and has passed the review)
  3. Address: The area where the consumer is located is the same as the area where the product can be sold

Display style

Merchants view their own profile
 
Experimental group 1
Experimental group 2
The Store tab displays the products in the store, and slides down to display the store page entrance下载.pngThe advanced functional area displays the store page entrance, click to enter the store pageimage.pngimage.png
Consumers view a merchant's store
 
Experimental group 1
Experimental group 2
Display the products in the store in the tab, slide down to display the store page entrance, click to enter the store pageThe advanced functional area displays the store page entrance, click to enter the store pageimage.png

Entry in the transaction process

Conditions for exhibiting store entrances

Whether the merchant or product has a corresponding store, and if so, display the store entrance

Display style

image.png
EntranceFunction DescriptionSchematic
Live Room - Product bag
  • Display the store name on the top right side of the product bag in the live room, click to jump to the store page
  • After entering the store page from the live room, keep the small live window
No online campaign|With online campaign|Store page retains live windowimage.pngimage.pngimage.png
Live room-profile Click the 'Go Shop' button to enter the store pageimage.png
PDPClick the store button in the lower left corner of the product details page to jump to the store pageimage.png
Shopping cartClick the store name above the product to jump to the store pageimage.png
Order List PageClick on the store name to jump to the store pageimage.png
Bill of Lading pageDisplay store avatar + name, but not support click-
Order details pageClick on the store name to jump to the store pageimage.png
Customer Service Session Page
  • If the merchant has a bound official account, the corresponding store page will be displayed
  • Click the shop icon in the upper right corner to jump to the shop page
image.png

Store page display content

demo
Module
MetricsDescription
Store homepage
image.png
Store infoshopname
  1. Display the name of the store backstage of the merchant
  2. Click the store name to enter the store compliance information interface
  Shop avatarDisplay the logo of the store on the backend of the merchant; if the logo is not uploaded to the backend of the merchant, the default logo of the platform will be displayed
  On live status
  • When the store's bound account is in the live state, the store avatar will display the live state with a red circle;
  • If there is live preview information, it will be displayed below the avatar
image.png
  Shop scoreTake the average rating of all products in the store whose "product status" is active, seller deactive, sold out and have reviews:
  1. Meaning: the sum of ratings / the average of the total number of reviews
  2. The store rating will only be displayed when the following conditions are met at the same time:
a. When the number of reviews > xb. Evaluation score > 3.5 points
  1. Store rating display method
a. Round to 1 decimal placeb. The ratings are displayed with stars. The rules for star display are as follows:0-0.25 (inclusive) show 0 stars0.25-0.75 (inclusive) show 0.5 stars0.75-1.25 (inclusive) show 1 star1.25-1.75 (inclusive) show 1.5 stars1.75-2.25 (inclusive) show 2 starsAnd so on
  Shop salesSales data of all accumulated products in the store:
  1. Calculation logic: the sum of all product sales in the same store
  2. Time range: full history, since the first time the business started
  3. Commodity status: including products on sale, off the shelf, and deleted, which means in all states
  4. Display form:
  5. Quantity < 100, no display
  6. Quantity <10w, show specific data
  7. Quantity>10w, show 10w+
 
Relationship between shop and account
Display the official account linking to your shop
  1. Display the username of the official account
  2. Click to jump to the account's profile page
 Customer servicecustomer service buttonThe merchant customer service entry button is displayed on the store page, click to enter the customer service session page
Store Compliance Information
image.png
Shop info
Shop nameShop name
  Shop salesDisplay store sales, % (sold quantity) sold
  Shop logoDisplay the logo of the store on the backend of the merchant; if the logo is not uploaded to the backend of the merchant, the default logo of the platform will be displayed
  Merchant qualification informationEnterprise merchants:
  1. Business name
  2. Business address
  3. Contact information: By default, it is hidden in *, click on the small eye to display the specific contact information
  4. VAT ID: not displayed when there is no information or unavailable
Individual merchants:
  1. Business address
  2. Contact information: By default, it is hidden by *, click the small eye to display the specific contact information
Home page and product display after sliding
image.pngimage.png
Product tabDisplay products in the store
  1. Scope of displayed products:
  2. The products are sold in the store
  3. The product is in the state of approval
  4. The item is on the shelf and the stock is > 0
  5. When the store does not display any products, it will display "The store does not have any products on the shelves"
  Sort by
  1. Support sorting by "Comprehensive", "Sales", "Update Time", and "Price":
  2. Comprehensive sorting //Recommend: means the recommended order. By default, it is displayed according to the "comprehensive sorting"
  3. Best sales: sales are sorted from high to low;
  4. New release time: Sort by product update time from new to old;
  5. Price: Sort by the original price of the product, support switching, click for the first time to display the order of "low price to high price", click again to display the order of "high price to low price"
  6. Tab order supports adjusting the order, adding and deleting
  product card
  1. Picture: The first picture of the product picture on the product details page
  2. Product title
  3. Price: Show original price & discounted price
  4. Marketing Labels: Displays campaign label information, up to 2 labels

How to enter the TikTok shop center?

Test group 1
 
Test group 2
 
Official accounts
Official accounts
Introduction& demoDisplay the products in the store in the store tab:The TikTok Shop Center entrance is displayed at the top of the store tab, click to enter itEnter the creator tools with the hamburger in the upper right corner and click TikTok shop to enter TikTok Shop Centerimage.pngimage.pngimage.png
 
Affiliate creators
Affiliate creators
Introduction& demoShowcase tab displays Affiliate products, entrance of TikTok Shop Center display on the top of this tab, click to enter itimage.pngimage.pngShowcase tab displays Affiliate products, entrance of TikTok Shop Center display on the top of this tab, click to enter itimage.pngimage.png