Withdraw Seller Account Balance

Payments

When is Money Available to Withdraw to the Bank Account?

After money is settled to the Seller Account Balance, sellers can withdraw it to their bank account.
To understand when the money is settled, please visit this feature guide.
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How to Perform a Withdrawal?

Once the money is settled to the Seller Account Balance, sellers need to complete two things before they can perform a withdrawal.
  • Set up withdrawal password.
  • Set up a bank account.
Sellers can then withdraw via one of the two methods below.

Manual Withdrawal

  • Step 1: Go to TikTok Shop Seller Center > Finance > Withdrawals on PC, or go to the Finance section on the Seller Center mobile app.
  • Step 2: Click "Withdraw".
  • Step 3: Enter the 6-digit withdrawal password.
  • Step 4: Select the payout method.
  • Step 5: Click "Continue" on PC, or "Withdraw now" on the mobile app.
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Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.Sellers can only perform manual withdrawal once every 24 hours.

Automatic Withdrawal

  • Step 1: Go to TikTok Shop Seller Center > Finance > Withdrawals > Auto-withdrawal settings on PC, or go to the Finance section on the Seller Center Mobile app and click "Auto-withdrawals are off".
  • Step 2: Check if the primary bank account is the desired account for auto-withdrawals. If not, click "change"/"update" and choose the desired account.
  • Step 3: Toggle on the "Auto-withdrawals" switch.
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Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.Automatic withdrawals happen once a week on Wednesday.
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FAQs

  1. What is the difference between Manual Withdrawal and Auto Withdrawal?
Manual Withdrawal
Auto Withdrawal
Payment Location
Manually withdrawn by seller from Seller Center (PC) or TikTok Shop Seller App (Mobile) to a manually chosen bank account.
Automatically withdrawn to the primary bank account.
Payment Frequency
Once every 24 hours
Example:
  1. The seller successfully withdraws an amount manually at 2:00pm, December 29th.
  2. The seller can only withdraw again after 2:00pm, December 30th.
Once a week on every Wednesday
Withdrawal Fees
Free
Free
Minimum Withdrawal Amount
1,000 VND
Maximum Withdrawal Amount
500,000,000 VND per time
  1. Are there any withdrawal fees?
  • There is no withdrawal fee, be it manual or automatic withdrawals.
  1. Can sellers still perform manual withdrawal if they have activated auto-withdrawals?
  • Yes, sellers can still perform manual withdrawal even if they have already activated auto-withdrawal. Note that sellers can only perform manual withdrawal once every 24 hours.
  1. After the amount is withdrawn, how long does it take to arrive at the bank account?
  • The amount should arrive within 4 - 5 working days. However, the actual arrival time of payment depends on the actual processing time of the seller's bank.
  1. If sellers have performed a successful Manual Withdrawal submission, can sellers cancel or change the submission?
  • No. Once a withdrawal application is successfully submitted, it cannot be cancelled or changed.
  1. Where can sellers check the amount that has been successfully withdrawn?
  • On TikTok Shop Seller Center on PC
    • Under Finance > Withdrawals, then find "withdrawal" under the column "Type".
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  • Or Finance > Withdrawals, then go to the "Withdrawals" tab.
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    • On TikTok Shop Seller Center Mobile App
      • Under Finance >All, marked as "Withdrawn to bank"
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    • Or under Finance > Withdrawals
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      1. What happens if the amount withdrawn does not show up on the bank account?
      • Sellers can reach out to TikTok Shop support team in TikTok Shop Seller Center -> Help Center, and file an inquiry at "Ticket log" or speak to a representative via "Online support".