Tax Code Submission

Registration & Operation
Please note that all sellers (including sellers who have previously submitted their tax codes) will need to submit/verify their tax codes in accordance to prevailing laws by 1st July 2024. Please read the following article for more information.
In accordance with the Protection of Consumers' Rights (LPCR) in Vietnam and relevant regulations, e-commerce platforms are required to collect and verify sellers' tax codes. You are hence required to submit your Tax Code via the TikTok Shop Seller Center. Please refer to this article for details on how to submit your tax codes.
All tax information must be accurate, complete, up-to-date, and match all information that has been submitted to TikTok Shop.

If I do not have a Tax Code, how can I register for one?

The information here is for your reference only. We recommend contacting your local tax authority for the most updated, complete & accurate instructions from time to time.

Where should I submit my tax code?

Sellers can submit their tax code via the Tax Information Page on the Seller Center. Please refer to this article for details. Do note the following will occur upon submission:
  • Account balance withdrawals may be restricted for up to 5 business days while we verify the validity of your Tax Code.
  • Your tax calculation logic may change. Please refer to this article for more information.
⚠️IMPORTANT: Tax code information must match the account information.
If you have multiple accounts, you may submit the same tax code as long as all accounts are registered to the same tax code owner. However, if accounts are registered under different individuals (such as household members, relatives or employees), different tax codes must be submitted.

What happens if I do not submit my tax code for verification?

Sellers who do not submit their tax codes for verification may be subject to enforcement actions in accordance to our Seller Terms of Service and TikTok Shop Seller Performance Evaluation Policy.

Does submitting my Tax Code fulfil my tax obligations?

Tax Code submission to us does not replace your obligations to tax authorities. Please fulfill your tax obligations in accordance with the prevailing regulations. We encourage you to consult your tax advisor and/ or contact tax authorities for advice on taxation-related matters.

My tax code was verified before. Why do I need to resubmit it?

Your tax code may have been found to be invalid or inaccurate. Please ensure that the tax code you have previously submitted is up-to-date, valid and accurate.

What are some common reasons my Tax Code submission may be rejected?

Tax Code information does not match Account Type

You must ensure that your tax code type matches your account type.
  • If your TikTok Shop account was registered as an Individual Seller or Business household:
    1. Submit 12 Digit ID Number of the owner according to current regulation
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  • If your TikTok Shop account was registered as a Corporate Seller:
    • Submit a 10-digit or 13-digit corporate tax code. The Business Registration Number on Business Certificate is the corporate tax code (10-13 digit number with a dash).
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Tax Code information on Government website does not match TikTok Shop Account Information

  • Ensure that the tax code is registered to the same individual/company as the TikTok Shop account. All information must be an exact match.
  • Please ensure that there are no spelling errors and the language used is the same (e.g. If English is used for the Tax Code, the information on TikTok Shop must also be in English instead of Vietnamese).
  • Please also ensure that all information is also written fully or abbreviated in a consistent manner.
  • If the information on your TikTok Shop Account requires updating to match your Tax Code Information, please do so via the Seller Qualification Center. For more information, please click here.

Tax Code is inactive/invalid

Ensure that the tax code has not expired.

Tax Code can not be found on the official tax database

Ensure that the tax code can be found on the official tax website.