We do not tolerate any type of fraudulent behaviour, and sellers who engage in such behaviour will have enforcement action taken against their account.
This includes accessing or using shops, data, platform features, funds, or any other resources that do not belong to you without the owner's permission. We call this Unauthorised Access.

Examples of Unauthorised Access

Non-exhaustive examples of Unauthorised Access include:

• Unauthorized access to our TikTok Shop platform and its functions
• Unauthorized access to user accounts, emails, functions
• Creating false or fraudulent shop accounts, shop listings, or orders
• Stealing or destroying private data
• Stealing or unauthorised use of money or goods
• Stealing or unauthorised use of user identities or information
• Compromising or sabotaging any platform functions or systems
• Compromising or sabotaging user accounts
• Defacing platform systems or accounts
• Causing any form of damage through account access
• Unauthorised distribution of data or information
• Impersonation of TikTok Shop or any user of TikTok Shop
• Any additional fraudulent or fraud-related behaviour

What happens if I breach these guidelines?

If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.
Please see our Violation Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for more information. If you think an enforcement action has been taken against you in error, appeal via the Seller Center. Please read our Seller Appeal Guidelines article for more information.
Please click here to read our TikTok Shop Unauthorised Access Policy.