Check Tax Invoices

Invoice Center
This article describes how to check your tax invoices and their details in Seller Center.
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Introduction

In the Invoice Center in TikTok Shop Seller Center, sellers can:
  • Export and download invoices issued by the platform in PDF format.
  • Export and download supporting invoice details as excel files. These files show breakdown by order level alongside fees charged to each order, respectively.
Sellers can find the following fees on their invoices in the Seller Center.
  • Platform service fee - Issued by TikTok Pte. Ltd.
  • Logistics fee - Issued by Tokgistic Pte. Ltd.
  • Promotion service fee - Issued by specific affiliate creators
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How to Access Invoices?

Go to Finance > Invoice Center. Here, sellers can download invoices or export invoice details.
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Invoices

Click "Download" to download the invoice as a PDF file.
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Invoice Supporting Details

Exporting Invoice supporting details:
Click "Export invoice detail" to export and download supporting invoice details as an Excel file.
After the exporting is finished, sellers can find the file in "Export history". Undownloaded files will have a red dot next to its "Download" button.
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Sellers can also export details in a batch throughout a time period by clicking "Batch export", fill in the invoice type and period, and then export. After the exporting is finished, sellers can find the file in "Export history"
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Sample exported Excel file:
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Information in Excel file:
Column Title
Explanation
Invoice Application NumberThe Invoice Number that appears on the invoice and on the Seller Center
Order IDID of the respective order
Invoice DescriptionThe category of expenses taxed
Expense TypeThe type of expenses taxed
Invoice AmountThe amount billed on the invoice
Tax RateCurrent applicable tax rate (as of the date of invoice)
Tax AmountThe amount of tax (= Invoice Amount x Tax Rate)
Net Amount (excl. tax)The amount after tax (= Invoice Amount - Tax Amount)
CurrencyThe currency billed on the invoice
*Sellers may ignore Bill ID and Tax Type.image

FAQs

How to fill in Tax Information for a complete invoice?Go to Finance > Invoice Center, click "Go to tax information", then click "update" and follow the steps on the screen.
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What types of fees can sellers see in the invoice detail Excel file?Other notesInvoices are uploaded into the system via the 7th of the following month.
If tax information is missing, sellers can add their tax information and invoices will be available for download
For Credit Note type of Invoices, sellers will not be able to export and download the supporting details Excel file.
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Example of a Credit Note:
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