Platform Commission Fee

TikTok Shop will adjust the fixed commission fees for certain product categories.

What is Platform Commission Fee

Platform Commission Fee is the amount that the platform charges to all sellers in Vietnam based on the category of a product for successful orders.
The Platform Commission Fee is different for Marketplace Sellers and Mall Sellers.

How much is the Platform Commission Fee?

Platform Commission Fee rate by product cluster - From 20/10/2026

TikTok Shop -Platform Commission Fee From 20 October, 2026.pdf

(1.5 MB)

Mall Platform Commission Fee rate for Book , From 20/10/2026

Note:

• The Platform Commission Fee is inclusive of VN taxes. If you are a tax registered organization in Vietnam and your Tax Code has been provided to and verified by TikTok Shop, TikTok Shop will only collect the amount exclusive of taxes. For more information, kindly visit our feature guide here to understand the tax calculation illustration in Vietnam.
• Any level 3 categories not listed in the full fee rate table will be subject to a default rate.
  • From 03 July 2026:
    • The default rate is 14.00% for Marketplace sellers.
    • The default rate is 15.50% for Mall sellers.
  • From 03 August 2026:
    • The default rate is 14.00% for Marketplace sellers.
    • The default rate is 16.00% for Mall sellers.

How to calculate Platform Commission Fee by product category?

Formula

The platform commission fee is calculated from the item price, minus any seller discounts. Shipping fees and platform discounts are not included as part of the calculation of the platform commission fee.
The formula is as follows:
Platform Commission Fee = (Item Price - Seller Discount) * Fee rate

Calculation Example

• Example 1 - Marketplace seller:

• Example 2 - Mall Sellers

Commission Fee Waiver Policy for Sellers

Platform commission waiver for sellers who created a shop between January 1, 2026 and June 26, 2026:

Platform commission waiver Q2 2026 (1).pdf

(3.4 MB)

• Sellers with at least 1 active product can enjoy a 50% discount on the platform commission fee, capped at 3%.
  • Standard Sellers: Applicable from 00:00:00 (Vietnam Time, GMT+7) on July 3, 2026 until 23:59:59 (Vietnam Time, GMT+7) on September 30, 2026.
  • Mall Sellers: Applicable from 00:00:00 (Vietnam Time, GMT+7) on August 3, 2026 until 23:59:59 (Vietnam Time, GMT+7) on September 30, 2026.
    • For product categories with a Platform Commission Fee below 6%: 50% reduction on the applicable Platform Commission Fee.
      • Example: If the standard commission fee for a product category is 5% (i.e., below 6%), the Seller's Platform Commission Fee will be reduced to 2.5%.
    • For product categories with a Platform Commission Fee of 6% or higher: A 3% discount will be directly deducted from the Platform Commission Fee.
      • Example: If the standard commission fee for a product category is 10% (i.e., 6% or higher), the Seller will receive a 3% reduction, resulting in an applicable Platform Commission Fee of 7%.
        

FAQ

1. How will sellers be charged the platform commission fee?

• The Platform Commission Fee charges will be deducted directly from the order settlement.

2. Is the Platform Commission Fee inclusive of tax?

• The Platform Commission Fee is inclusive of VN taxes. If you are a tax registered organisation in Vietnam and your Tax Code has been provided to and verified by TikTok Shop, TikTok Shop will only collect the amount exclusive of taxes. For more information, kindly visit our feature guide here to understand the tax calculation illustration in Vietnam.

3. Where can sellers check the details of the commission amount?

• For orders that have yet to be settled, you may see them in Seller Center > Finance > Transactions > To settle > View Details > Estimated Settlement Details and check "Platform Commission".
  

Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.

• For orders that have been settled, you may see them in Seller Center > Finance > Transactions > Settled > View Details > Earning Details and check "Platform Commission".
  

Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.

4. Where is platform discount in the calculation of the Platform Commission Fee?

• The calculation of the Platform Commission Fee does not consider any platform-sponsored discount.

5. Since this is a chargeable fee, will sellers receive an invoice describing the full Platform Commission Fee amount that the platform has charged for the month?

• Yes, sellers will receive an invoice the following month for the previous month's billing period. Sellers may visit Finance > Invoice Center > Platform Service Fee to download the invoice.
  

6. What should sellers do if they have inquiries in regards to the Platform Commission Fee?

• Sellers may reach out to the support team in Seller Center > Help Center.
• Or sellers may also file an inquiry ticket at 'Ticket log' or please feel free to reach out and speak to support representative via 'Online Support'