New LIVE Analytics: Monitor your Shop's Livestream Performance in One Page!

❓ Do you find it annoying that you have to visit different pages to get an idea of your livestreaming performance❓
❓ Don't know where to find the previous day's LIVE data ❓
❓ Want to quickly locate all the LIVE data for a particular creator ❓
We have created a new LIVE analytics page in Data Compass, merging the original Livestream analytics and Today's Livestreams pages into a single view so you can see all of the livestreaming data relevant to your shop on a single page. This makes the livestreaming data for the previous day easier to find and allows you to quickly understand how the livestreams of both your owned media accounts and Affiliate creators are performing. Access: Data compass > LIVE analyticsimage.png

1、How the analytics can be used

🌟Switch between today's data and historical data

You can now easily view data for the current day and previous days on the same page by simply filtering the data by time. This means you no longer have to navigate to two different pages to find the data and solves the problem of the previous day's LIVE data sometimes not being available.

🌟View revenue data over a time or for a single livestream

You can now view information on the revenue generated through livestreams by day/week/month or any custom time period. You can also view the performance of a single livestream and click through to the live screen from the analytics page.

🌟Check the value of each creator account to the shop

By filtering by account, you can see the value that a particular account's livestreams (either an owned media account or a Affiliate creator account) has brought to your shop within a selected period. You can also download livestreaming data for different creators and use it to compare and identify the best creators during the selected period. Finally, you can analyse how good a creator is at selling products and their degree of match with the shop products by comparing individual livestreams.

2、Features

📣Display LIVE data over a period of time

The analytic page displays revenue, order number, buyer, impression click-though rate, the click to order conversion rate (C_O) metrics for all owned media and Affiliate creator accounts during a selected time period.

📣Display data for single livestreams

View the revenue, order number, engagement, conversion and new follower metrics for a single LIVE. The data can also be exported and downloaded.

📣Display Affiliate creator livestream data

Check the performance of individual livestreams or the performance owned media or Affiliate creator's livestreams over time.

3、Detailed descriptions

General data

Detailed introduction
Screenshot (test account with mock data, may differ from actual feature)
[1] View today's LIVE summary data:
  • Select "Today" to view today's data: Displays the revenue and conversion data from livestreams held today
  • 4 key metrics:
  1. Revenue
  2. Sales
  3. Buyers
  4. C_O
[2] View historical data:
  • Select either the last 7 days, last 28 days, a calendar day, a calendar week, a calendar month or custom time period to view historical data: Displays the number of livestream sessions, revenue, orders, number of buyers and conversion data for the selected time period
  • 8 key metrics:
  1. Livestreams: The number of livestreams within the selected period
  2. Revenue-generating livestreams: The number of livestreams that resulted in revenue within the selected period
  3. Revenue: The cumulative amount paid for orders made from livestreams, including returns and refunds
  4. Unit sales: The cumulative number of products sold via livestreams
  5. Buyers: The number of unique users who paid for orders via livestreams. When you select a custom period, this metric will be greyed out.
  6. C_O: The number of orders divided by the number of product clicks from livestreams
  7. CTR (click-through rate): The number of clicks on livestream products divided by the number of livestream views during the selected period, includes products in product lists and product cards
  8. Orders: The number of SKU orders created and paid by users via the livestream
  • Note: When a livestream spans two days, the data only includes the data generated by that livestream within the selected period:
  • For example: Today is the the 10th of May. Imagine the livestream starts on the 9th of May and ends on the 10th of May, generating $100 in revenue on the 9th and $200 on the 10th. When the time selected is "Today" the revenue displayed will be $200.
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Livestream list

Detailed introduction
Sceenshot (test account with mock data, may differ from actual feature)
[1] Today's livestreams:
  • Select "Today" to view today's data: Displays livestreams that have generated data today, i.e.:
  • Livestreams that started yesterday and ended today
  • Livestreams that started yesterday and have not yet ended today
  • Livestreams that started today and ended today
  • Livestreams that started today, but have not yet ended today
[2] Historical livestreams:
  • Select a period of time in the past to view historical livestreams: Displays livestreams that started during the selected time period. For example, if today is the 10th of May, and we select "Last 7 days", the data for the 3rd to 9th of May will be displayed as below:
  • Livestreams that will be displayed:
  • Livestreams that started on the 3rd and ended on or before the 10th
  • Livestreams that started on the 9th and end on the 9th or 10th
  • Livestreams that will not be displayed:
  • Livestreams that started on the 2nd and ended on the 3rd or later
  • Livestreams that ended before 00:00 on the 3rd
【3】Single livestream metrics
  1. Revenue: The cumulative amount paid for orders via the livestream, including returns and refunds
  2. Products: The cumulative number of products added to the livestream showcase
  3. Different products sold: The number of different products for which sales were generated by the livestream
  4. Orders created: The number of SKU orders created by users via the livestream
  5. Orders paid: The number of SKU orders created and paid by users via the livestream
  6. Unit sales: The cumulative number of products sold by the livestream
  7. Buyers: The number of unique users who paid for orders via the livestream. When you select a custom period, this metric will be greyed out.
  8. Average price: The average price of the units sold, i.e. revenue divided by unit sales
  9. Viewers (total viewers): The number of unique viewers of the livestream
  10. Views: The number of views of the livestream
  11. ACU: The average number of concurrent viewers per minute during the livestream
  12. PCU: The peak number of concurrent viewers of the livestream
  13. Avg. viewing duration: The average length of time each unique viewer watched the livestream
  14. Comments: The cumulative number of times users left comments on the livestream
  15. Shares: The cumulative number of times users shared the livestream
  16. Likes: The cumulative number of times users liked the livestream
  17. New followers: The number of times users clicked to follow the creator
  18. Product impressions (product view): The number of impressions of all livestream products, including product list and product card impressions
  19. Product clicks: The number of product clicks from the livestream, including product list and product card clicks
  20. CTR (click-through rate): The number of clicks on livestream products divided by the number of views of the livestream during the selected period, includes products in product lists and product cards
  21. C_O: The number of orders divided by the number of product clicks via livestream channel
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Filter a particular account

Detailed introduction
Sceenshot (test account with mock data, may differ from actual feature)
[1] You can view aggregated livestream data and and see a livestream list for particular types of accounts (official, marketing or Affiliate) over a specific period. For example:
  • When you select "Affiliate", you can see the livestream metrics and a livestream list for all Affiliate creators over the selected period.
[2] Search creators:
  • Select "All" to directly search for the creator you want in the search box
  • When "Official" is selected, only the official account is shown
  • When "Marketing" is selected, only marketing accounts are shown
  • When "Affiliate" is selected, you can search for the Affiliate creator you want to fine
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